Vehicle accident repair

The Pentagon Paint & Body team will ensure you receive the very best workmanship and service to get you back on the road as soon as possible. Our body shops are equipped with the latest technology and our manufacturer-approved repair services include vehicle collection and delivery, claim management and courtesy car provision. We have the knowledge and expertise to repair all vehicle makes and models, even those outside our specific approvals, including prestige marques such as Aston Martin and Porsche.

If you’ve had a bad experience with another repairer don’t worry, you’re in safe hands with Pentagon Paint & Body. We can undertake rectification work if required and our highly skilled technicians can quickly and efficiently put your vehicle's condition back to factory standards. Why not take advantage of our additional services while your car is in for repair? We offer alloy wheel refurbishment, tyre fitting, wheel alignment, manufacturer diagnostic service, air conditioning system servicing and paint-less dent removal.

Pentagon Paint & Body accident management – with you every step of the way...
  • 1. Initial contact

    From the initial contact by one of our customer service team, the arrangements are made for your vehicle to be collected by our staff or for you to bring your vehicle to us.


    A replacement car is offered, you’ll just need to arrange insurance cover or we can arrange it for you for a small daily charge.

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    Initial contact
  • 2. Work specification

    Once the vehicle arrives on site, the Vehicle Damage Assessment team will provide a detailed work specification, which is then agreed with the policy holders' insurers.


    Insurance negotiations today are supported by the use of digital imagery, allowing pictures of the damaged vehicle to be sent to the insurer's claims office to give much faster authorisation for the repairs to commence.

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    Work specification
  • 3. Authorisation

    Following the authorisation of work, the parts are ordered and once received the vehicle will be scheduled into the Bodyshops production process. Repairs sometimes involve the use of high specification jigs, alignment systems and all of the necessary equipment to produce a quality repair.

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  • 4. Refinishing

    The most up to date spray booths are used together with water based paints, providing the most modern environment friendly approach to vehicle refinish. Our paintwork and corrosion protection carry a lifetime warranty. Mechanical parts are covered by manufacturers warranty (usually 1 year).

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  • 5. Quality checks

    Once the vehicle repairs have been completed, the last stage is for the vehicle to be cleaned and prepared for collection. One of our senior managers will check the repairs before final quality control sign off. Then our customer service team will make contact with you to arrange collection.

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    Quality checks
  • 6. Progress updates

    All customers will receive regular updates on the progress of the repair - please specify how often you would like to be updated and your preferred contact method, i.e. by telephone, by text message or by email.

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    Progress updates

Uncompromised quality

Our team are fully trained to manufacturing standard and use equipment and parts specified by the approved manufacturers. This practise ensures the highest standard of repair for your prestige vehicle.

Our approvals

Aluminium repair specialists

Pentagon Paint & Body have the specialist skills and equipment required to repair aluminium cars to the highest standard and are manufacturer approved to carry out this specialist work.

Accident repair

Technology initiatives

Our highly skilled team are trained on all the latest technology initiatives including night vision, adaptive cruise control, lane change, self parking, hybrid vehicles and many more.

About us

Our commitment to you

When we repair your vehicle we are on the lookout for any foreseeable problems to ensure your vehicle is in the best condition, now and for the future.

Read more about us

About Pentagon Paint & Body

Manufacturer approvals

Our prestige body shops are trusted and approved by leading manufacturers:

Audi approved
Jaguar approved
Land Rover approved
Volkswagen approved
Volkswagen Commercial approved
Skoda approved
SEAT approved
CUPRA approved


144-146 Great North Road, Hatfield, Herts AL9 5JN


T:Call us:  
01707 270100


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Covid-19 Update:

Please note that it is business as usual. For all enquiries, please call us on 01707 270100

For the safety of our staff and the public, we have introduced procedures to ensure that everything we now do maintains the safe distances required, and wherever possible, operations are contactless.


Call us to arrange an estimate, or use our online form - here you can attach images of your vehicle so that we can carry out a remote estimate.

For any other enquiries, please call us on 01707 270100.